Privacy policy

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, PDR CHEMICAL (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007 of 21 December, approving the Regulations implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

PDR CHEMICAL S.L.

Tax ID number: B56157423

Address: Calle Velázquez, 30, 4th floor, left door, 28001, Madrid

Contact telephone number: 656352916 or 639731094

Contact email: info@pdrchemical.com

Personal Data Register

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by PDR CHEMICAL through the forms on its web pages will be incorporated and processed in our file in order to facilitate, expedite and fulfil the commitments established between PDR CHEMICAL and the User or to maintain the relationship established in the forms that the User fills in, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User's personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights:

• Principle of lawfulness, fairness and transparency: the User's consent shall be required at all times, following fully transparent information on the purposes for which the personal data are collected.
• Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.
• Principle of data minimisation: the personal data collected shall be only those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and kept up to date.
• Principle of storage limitation: personal data shall only be kept in a form that allows the identification of the User for as long as is necessary for the purposes of its processing.
• Principle of integrity and confidentiality: personal data shall be processed in such a way as to ensure its security and confidentiality.
• Principle of proactive responsibility: the Data Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

Identifying data: name, surname.

Contact details: telephone number, email address, postal address.

Billing data: tax identification number, shipping/billing address, payment information.

Commercial data: purchase history, queries, preferences.

Data derived from cookies: analytical and technical.

We do not process special categories of data (Art. 9 GDPR).

Legal basis for the processing of personal data

Purposes for which personal data is processed

Personal data is collected and managed by PDR CHEMICAL for the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User or maintaining the relationship established in the forms filled out by the latter or to respond to a request or query.

At the time the personal data is obtained, the User will be informed of the specific purpose or purposes for which the personal data will be processed, i.e. the use or uses that will be made of the information collected.

Retention periods for personal data

• Commercial communications: as long as you do not revoke your consent.
• Contact forms: 1 to 2 years, if there is no final commercial relationship.
• Cookies: according to the duration indicated in the Cookie Policy.
• Customers and billing: 5 years from the last purchase (tax obligation).

Recipients of personal data

The data may be communicated to:

Tax authorities (legal obligation).

Transport companies to manage shipments (fulfilment of the contractual relationship).

Banks/payment gateways for collections.

We work with qualified data processors (hosting, email marketing, analytics, website maintenance), all of whom have contracts in accordance with Article 28 of the GDPR, safeguarding the confidentiality of our customers.

If any supplier operates outside the European Economic Area, we guarantee that appropriate safeguards are in place (Standard Contractual Clauses — SCCs).

Personal data of minors

The products offered by PDR CHEMICAL S.L. are not intended for minors; however, anyone over the age of 13 may register on the website.

Warning: If you are under thirteen years of age and have not obtained your parents' consent, you cannot register on the website, and we will therefore proceed to reject your application if we become aware of this.

Confidentiality and security of personal data

PDR CHEMICAL undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, as PDR CHEMICAL cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of personal data security occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure, by means of a legal or contractual obligation, that such confidentiality is respected by its employees, associates and any person to whom it makes the information accessible.

Rights of data subjects regarding their personal data

The User has the following rights over PDR CHEMICAL and may therefore exercise the following rights recognised in the GDPR and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights vis-à-vis the Data Controller:

• Right of access: The User has the right to obtain confirmation as to whether or not PDR CHEMICAL is processing their personal data and, if so, to obtain information about their specific personal data and the processing that PDR CHEMICAL has carried out or is carrying out, as well as, among other things, the information available about the origin of such data and the recipients of the communications made or planned.
• Right of rectification: This is the User's right to have their personal data modified if it is inaccurate or, taking into account the purposes of the processing, incomplete.
• Right of erasure ("the right to be forgotten"): This is the User's right, unless otherwise provided by current legislation, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data has been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, shall take reasonable steps to inform those responsible for processing the personal data of the data subject's request to delete any links to that personal data.
• Right to restriction of processing: This is the User's right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit those data to another data controller. Where technically feasible, the Data Controller shall transmit the data directly to that other controller.
• Right to object: This is the User's right to have their personal data not processed or to have PDR CHEMICAL cease processing it.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualised decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided for by current legislation.

Users may therefore exercise their rights by writing to the Data Controller with the reference "GDPR - https://pdrchemical.com/", specifying:

• The User's first name, surname(s) and email address, if previously provided. In cases where representation is permitted, it will also be necessary to identify the person representing the User by the same means, as well as to provide proof of representation.
• Request with the specific reasons for the request or information to be accessed.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document supporting the request.

This request and any other attached documents may be sent to the following address and/or email:

Postal address: Calle Velázquez, 30, 4th floor, left door, 28001, Madrid

Email: info@pdrchemical.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than PDR CHEMICAL, and which are therefore not operated by PDR CHEMICAL. The owners of these websites will have their own data protection policies, and they themselves will be responsible, in each case, for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

Users are advised to carefully read the policies provided on the website before filling in, purchasing or consenting to the processing of their data.

In order to contact us, make a purchase or create an account, you must consent to the processing of your data as described in this policy.

PDR CHEMICAL reserves the right to modify its Privacy Policy, at its own discretion, or due to a legislative, jurisprudential or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to check this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.